Refund policy

Refund & Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you would like to return an item, please review our policy below.

Returns

• We accept returns within 30 days of the delivery date.

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

• To start a return, you must contact us at layyan.us@gmail.com within the 30-day window.

Return Shipping

• Customers are responsible for all return shipping costs.

• We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method.

• Please allow 3–7 business days for the refund to appear, depending on your payment provider.

Non-Returnable Items

• Certain items may not be returnable (e.g., digital products, personal care items, sale items). Please check the product description for any restrictions.

Damaged or Incorrect Items

If you received a damaged or wrong item, please contact us within 30 days of delivery, and we will assist you promptly.